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Remote Onboarding: Day 0–7 Checklist (Global Roles)

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Purpose

Ensure every global hire becomes productive and engaged within the first week, with secure access, clear deliverables, and defined support.

Prerequisites

  • Signed contract + start date

  • Device shipped or BYOD enrolled in MDM.

  • Accounts staged behind activation (SSO/MFA, email, tools)

  • 30-60-90 plan drafted

Day-By-Day

Day 0 (Pre-Start)

  • IT: Prepare accounts (email alias, SSO, MFA seed, tool groups).

  • HR: Send Welcome Pack (including org chart, values, glossary, and comms norms).

  • Manager: Assign a buddy; create a week-one calendar; publish the first micro-deliverable.

Day 1 (Orientation & Security)

  • HR intro (benefits, payroll, holidays, support channels).

  • IT Security Basics: MFA, Password Manager, Device Encryption, Phishing 101.

  • Team intros; clarify decision rights (RACI).

  • Deliverable: Access verification checklist.

Day 2 (Tools & Shadowing)

  • Tool deep-dives (CRM/help desk/code repo/PM).

  • Shadow a senior teammate on real work.

  • Confirm time-zone overlaps and preferred collaboration (async vs live).

Day 3 (First Output)

  • Micro-deliverable due (ticket, brief analysis, PR, draft deck).

  • Buddy review and feedback loop; update personal “How I Work” doc.

Day 4 (Systems & Process)

  • Process runbooks (escalations, SLAs, change control).

  • Add to relevant groups/channels; subscribe to dashboards.

Day 5–7 (Confidence & Calibration)

  • Second deliverable (slightly larger scope).

  • Manager 1:1 to review outcomes, not hours.

  • Gather early feedback via a 5-question pulse.

Checklists

Access & Security

  • SSO + MFA enabled

  • Password manager configured

  • Device encrypted + MDM compliant

  • Tool permissions least-privilege

People & Process

  • Buddy assigned

  • First deliverable defined

  • Calendars/time-zone windows set.

  • Runbooks bookmarked

Troubleshooting

  • No device by Day 1? Provide VDI with restricted copy/download until the device arrives.

  • Permission blockers? Escalate with the Access Fast-Track ticket template.

Time-zone drift? Lock two overlap windows weekly and keep the rest async.