info@sp-recruitment.com 
(02) 9936 8797 
- Home
- About SP Recruitment
- Services
- For Clients
- For Global Talent
- Resources
- Legal/Compliance
- Portal Access
Portal Access
Our secure client and talent portal gives you 24/7 access to important documents, payroll reports, compliance updates, and recruitment data. Stay connected and manage your outsourcing activities with full transparency and efficiency at any time.
- Write first. Default to documented updates over meetings.
- Overlap intentionally. 2–3 hours shared beats ad-hoc pings.
- Handoffs are artifacts. Shift notes live in the system of record.
- Each team commits to two fixed overlap windows per week.
- Critical paths (incidents, launches) add temporary overlaps.
- Start decisions with a one-page brief (context, options, recommendation).
- Use headers, bullets, and explicit next actions with owners/due dates.
- Summarize long threads with “TL;DR” at the top.
- If a meeting lacks an agenda and desired outcome, cancel it.
- Record decisions in the brief and link in the ticket/story.
- Queue Health: current count, oldest age, SLA risks.
- Hot Items: VIP escalations, blockers, and promised callbacks.
- Status Links: dashboard, incident page, and docs updated.
- Next Actions: owner + time bound (UTC).
- Risks & Requests: where help is needed from the next region.
- Shared inbox or board with tags by language, priority, and skill group.
- Handoff template embedded in ticketing.
- Dashboards auto-refresh every hour.
Legal/Compliance
Stay ahead with our legal and compliance resources. We provide up-to-date information on payroll laws, HR regulations, and outsourcing standards worldwide, helping Australian companies operate confidently while meeting local labour and tax requirements.
Time-Zone Collaboration & Handoff Protocol
Purpose
Create predictable, low-friction collaboration across time zones, minimizing delays and duplicate work.
Principles
Standards
Overlap Rules
Async Writing Norms
Meeting Hygiene
Handoff Protocol (5-Point)
Post the handoff note in the designated channel/ticket before leaving.
Tooling
Resources
Our resources library includes compliance guides, FAQs, and outsourcing insights to help both clients and candidates. Learn about payroll processes, HR requirements, legal standards, and recruitment best practices, ensuring transparency and clarity every step of the way.
For Global Talent
We empower professionals worldwide by connecting them with career opportunities in Australian businesses. Whether in customer service, finance, IT, or HR, we offer secure employment, skills development, and the chance to grow within international work environments.
For Clients
SP Recruitment delivers tailored outsourcing solutions for Australian companies. From payroll compliance and HR support to customer service and IT, we help businesses save costs, minimize risks, and scale efficiently by connecting them with top-tier global professionals.
Services
Our services cover recruitment, payroll management, HR outsourcing, compliance support, and customer service solutions. Designed for Australian businesses, we provide access to skilled global professionals, ensuring cost savings, compliance, and seamless integration into your operations.
About SP Recruitment
SP Recruitment is an Australia-managed outsourcing and recruitment partner, helping businesses connect with highly skilled professionals worldwide. We specialize in payroll, HR, and compliance solutions, offering cost-effective staffing that supports long-term growth.
